Secure Login Process
Crypto.com provides a secure login process to protect your digital assets. Users can access their accounts through multiple verification methods including:
- Email and password authentication
- Two-factor authentication (2FA)
- Biometric verification on supported devices
- One-time passwords (OTP) for additional security
The platform uses bank-level security to ensure your cryptocurrency investments remain protected at all times.
Account Recovery
If you encounter issues accessing your Crypto.com account, the platform offers several recovery options:
- Password reset via registered email
- 2FA recovery process with backup codes
- Customer support assistance for complex cases
Always ensure your recovery information is up to date and stored securely. Never share your credentials with anyone, as Crypto.com support will never ask for your password or 2FA codes.
Security Features
Crypto.com implements multiple layers of security to protect your account and assets.
Cold Storage
Majority of user funds are stored in offline cold wallets, protected from online threats.
Insurance Protection
Digital assets are insured against theft and cybersecurity breaches.
Whitelisting
Add trusted withdrawal addresses to prevent unauthorized transfers.
Transaction Alerts
Receive instant notifications for account activities and transactions.
Multi-Platform Access
Securely access your account via web, mobile app, and desktop applications.
Session Management
Automatic logout after periods of inactivity for enhanced security.